1. Glojour is free
- Creating an account, posting, sending a consultation request and chatting with a doctor are free for patients.
- Doctors and clinics pay nothing for any feature. Some features, such as the team inbox and the WhatsApp channel, are switched on for a clinic by our team.
- Glojour does not ask for or store any payment card or bank details.
- Glojour charges doctors and clinics no commission per patient, per consultation or per treatment, and does not plan to. It does not arrange treatment, travel or bookings.
2. Refunds
Because Glojour takes no payment, there is nothing for Glojour to refund.
3. Payments for treatment
Any payment for a consultation or treatment is made directly between you and the doctor or clinic, outside Glojour, on their terms. Glojour is not a party to that agreement. Questions about such a payment, a cancellation or a refund go to the doctor or clinic. If you are a consumer in Turkey and cannot resolve a dispute with them, you can apply to the consumer arbitration committees (tüketici hakem heyetleri) or consumer courts.
4. If this changes
If we introduce a paid feature, we will publish its price, terms and refund rules on this page before we charge anything, and nothing will be charged without your clear agreement.
5. Contact
Questions: info@glojour.com.